Warranty

At LOASCOTY, we believe that every tool is a work of art where nature and technology come together. To ensure that your creative journey is always at ease, we are committed to the following warranty:

🛠 Core Warranty
1⃣ 30 days no reason return and exchange

Within 30 days from the date of signing the receipt, if the product has defective workmanship or abnormal performance, you can apply for a return or exchange (round-trip shipping costs will be borne by us) with a complete proof of purchase from an authorized LOASCOTY store.

Special Note: Human damage, battery loss and natural wear and tear of accessories do not apply to this clause.

2⃣ Basic Warranty: 1 Year Craftsmanship Guarantee

All products purchased from LOASCOTY's official authorized channels are entitled to one year free warranty service, covering the motor, motherboard, transmission system and other core components.
Warranty inquiries can be made through the website: www.loascoty.com or email: support@loascoty.com.

3⃣ Community Empowerment: 2-year long-lasting symbiosis program

Log in to LOASCOTY website to complete product registration and join the “LOASCOTY” user community, the warranty period is automatically upgraded to 2 years.

Unlock exclusive community rights and benefits: free access to the Eco-Tools Maintenance Guide, participation in the old parts recycling program to exchange for carbon credits, and priority experience of new product testing.

🌳 Warranty Application Principles
✅ Authorized Traceability System

Only for products purchased through LOASCOTY's official website, or amazon LOASCOTY flagship store and authorized partners (inquiry entrance: www.loascoty.com).

LOASCOTY is convinced:
A true warranty is not only about fixing the machine, but also about protecting the love of nature.
When you choose us, you are joining a gentle revolution in sustainable creation.

Roots are connected, and they will continue to grow.
(Terms of Service are subject to the final interpretation of LOASCOTY, updated October 2023)